North West Shelf Australia LNG - Page Mast Head image

Customer service

North West Shelf Australia LNG is an agency established by the North West Shelf Project to market LNG to major industrial customers around the world, including power and utility companies in the Asia Pacific region.

Each year the North West Shelf Project delivers more than 200 cargoes of LNG using the services of the North West Shelf Shipping Services Company and its fleet of seven-owned and purpose built vessels and time charters. The North West Shelf Project has delivered more than 3000 cargoes of LNG since 1989.

North West Shelf Australia LNG is an LNG supplier of choice, ideally positioned to offer the Asia Pacific market geographical proximity to an efficient and reliable source of LNG supply. It takes only seven to 10 days to ship LNG from Western Australia to customers in Japan, China and Korea - half the time it takes from the Middle East. We also offer other advantages including a stable political and legal framework, secure supply and advanced technology.

With a reputation for customer service excellence and fostering enduring business relationships, North West Shelf Australia LNG offers customers flexible and internationally competitive LNG supply terms and conditions that can be tailored to their individual requirements.

Our experienced marketing staff are drawn from the North West Shelf Project participants in a model that combines the flexibility and the strengths of some of the world's most respected energy companies.